Original topic:

Whatsapp dual cannot choose default app after one ui 6.1 update

(Topic created on: 07-22-2024 07:02 PM)
78 Views
Shahbazsiddique
Active Level 2
Options
Galaxy S
Whatsapp dual no longer have the option to choose default application. Open with "always" is always greyed out. Does anyone have a solution to this problem, it is been more than 4 months now and with every update, i am hoping it will be fixed but it is never getting fixed. 

Things i tried and did not work, includes. 

1. Wipe cache partition
2. Clear cache of whatsapp
3. Back up whatsapp, disable dual whatsapp, remove cache and data, reinstall whatsapp and restore backup. 

The third option was the worst, a last resort i tried as told by samsung support, always this did not work. 

Any help, or anyone facing this problem, or have a fix, please let me know. 

image


2 Comments
Samsung_specialist
Community Manager
Options
Galaxy S

If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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Members_Vk6rw00
Beginner Level 2
Galaxy S
My WhatsApp is not recording audio vice why
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