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Original topic:

Update error!

(Topic created on: 07-30-2020 08:06 PM)
nisielezi
Active Level 3
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Galaxy S
I have a galaxy s9 plus verizon, i am currently on OneUi 2 and i am seeing all these news, that many users got this update and when i scroll to setting, i click update, and after running 4 mins it says no connection, even though i have a strong wifi. Please help me!
7 Comments
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Galaxy S

Hi, I have a doubt. You are accessing this forum through members app or a web browser? 

nisielezi
Active Level 3
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Galaxy S
members
0 Likes
Options
Galaxy S

You need to manually install the software once. You can find tutorials on YouTube. 

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nisielezi
Active Level 3
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Galaxy S
i try to install it manually but it says unable to check for updates
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Samsung_specialist
Community Manager
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Galaxy S

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

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nisielezi
Active Level 3
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Galaxy S
nevermind, it worked...
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techn
Active Level 3
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Galaxy S
just try 2 update ur s9 using smart switch on pc
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