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Original topic:

Unusual software change

(Topic created on: 09-27-2022 10:29 AM)
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Bryceelvis
Active Level 3
Options
Galaxy S
I have my Samsung s21 5g saying an unusual software change detected. Tried updating over the air but it still fails. Tried re flashing the file via odin  but i still have the same problem. 

2 Solutions


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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi Bryceelvis

Thank you for reaching out to us and apologies for the inconvenience.

Kindly take the device to an accredited service center for  a software reload.

Use the link below to find a service center near you

https://www.samsung.com/za/support/service-centre/

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Solution
Bryceelvis
Active Level 3
Galaxy S
I managed yo solve the update failed error. Procedure: 1 perfomed a hard reset of the device and went through with the setup.
2 checked for updates and downloaded but again it failed.
3 rebooted device in odin mode checked and found that this fone had its warranty void ( i dont how and when that happened since i bought it second hand)
3 downloaded the official firmware via samfw (5 file firmware )
4 flashed the firmware via odin
5. After setup checked for updates and downloaded the latest update and voila updated successfully!!!!
Nb: if warranty is void all knox secured apps will not work

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3 Comments
Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi Bryceelvis

Thank you for reaching out to us and apologies for the inconvenience.

Kindly take the device to an accredited service center for  a software reload.

Use the link below to find a service center near you

https://www.samsung.com/za/support/service-centre/

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Solution
Bryceelvis
Active Level 3
Galaxy S
I managed yo solve the update failed error. Procedure: 1 perfomed a hard reset of the device and went through with the setup.
2 checked for updates and downloaded but again it failed.
3 rebooted device in odin mode checked and found that this fone had its warranty void ( i dont how and when that happened since i bought it second hand)
3 downloaded the official firmware via samfw (5 file firmware )
4 flashed the firmware via odin
5. After setup checked for updates and downloaded the latest update and voila updated successfully!!!!
Nb: if warranty is void all knox secured apps will not work
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Bryceelvis
Active Level 3
Galaxy S
Ok thank you