- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 04:03 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 04:53 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 04:59 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 05:06 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 07:17 PM in
Galaxy SWill both of you share with us yohr battery consumption please to be alerted before we update
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 09:27 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-02-2023 09:31 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
β11-03-2023 04:15 PM in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
β11-06-2023 03:53 PM in
Galaxy SWe apologize for any inconvenience this situation has caused regarding the battery drain issue you've been experiencing.
We would like to offer some troubleshooting steps to help address the issue you've raised. Here are some recommended actions to consider:
Check Charger Compatibility: Ensure that you are using an approved charger and cable that are compatible with your Samsung Galaxy device. Unapproved chargers or cables can potentially damage the battery or device, resulting in warranty voidance.
Avoid Using Old Chargers: Using a charger from a previous device may not provide the optimal power output for your new device, potentially leading to slower charging or inadequate charging.
Verify Charger Specifications: Make sure that the charger you are using matches the required charging current for your specific Galaxy device. Different devices may have varying charging current requirements.
Close Background Apps: While charging, it's advisable to close all running applications and turn off mobile data or Wi-Fi. This helps in optimizing the charging process and reducing battery consumption.
Utilize Power Saving Mode: Enabling Power Saving Mode on your Samsung smartphone can help reduce battery consumption. You can configure Power Saving Mode settings to activate when your battery charge drops below a certain level.
Use Safe Mode for Troubleshooting: If the battery continues to drain quickly, consider using Safe Mode to identify any potential issues caused by third-party applications. To activate Safe Mode:
Shut down your device and restart it.
When the Samsung logo displays, press and hold the volume down key until the lock screen appears.
"Safe mode" will be displayed in the lower-left corner of the screen.
Observe the device for 2-3 hours in Safe Mode to check if the issue is resolved. To deactivate Safe Mode, simply restart your device.
If the problem persists even after trying these steps, I recommend conducting a battery test using the Samsung Members application. Here's how to do it:
Open the Samsung Members app.
Tap "Support."
Tap "View tests."
Select "Test all" to initiate the diagnostics.
Depending on the test results, appropriate action can be taken to further diagnose and resolve the issue.