Trade In

[ATCK]

Hello Galaxians, 

While I'm ordering S24 ultra I choose trade in option of my s23 ultra. I received s24 ultra on 13th, till today nobody showed to pick my s23 ultra. 

Experts please let me know how this trade in works, what should I do next. 

[MOQBALI]

Brother, I'm like you. I received s24 ultra on 24th January. No one connected me. I complained to Samsung, and they said they would connect me 😁.but samsung would appreciate it for them. They raised my complaint to them. Yesterday, they connected me by WhatsApp schedule Saturday 24th

[MOQBALI]

You can contact them by WhatsApp on 00971529916039.
Just send your trade order Number

[Samsung_specialist]

Kindly share the order number.

[ATCK]

AE240125-85786977

It has been a week!