Abhayjahree
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12-10-2024 01:48 PM in
Galaxy S
I have been using my S22 Ultra for a while and I've realized that my phone hasn't been updated to the latest version available. NOTE: It is a refurbished phone from samsung. I am stuck on UI 4.1 and i wish to update this phone. It also has the first security patch, anyone have any idea on how to fix this?
can anyone help me?
2 Comments
ngonidzashe
Expert Level 2
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12-10-2024 02:18 PM in
Galaxy S
If your refurbished Samsung Galaxy S22 Ultra is stuck on One UI 4.1 with an outdated security patch, there are several steps you can take to resolve the issue:
1. Check for Updates Manually
Go to Settings > Software Update > Download and Install. This will check for the latest updates available for your device.
2. Verify Region Settings
Refurbished phones might have firmware tailored for a different region, which could cause delayed updates. You can confirm your phone's region by checking:
Dial *#1234# to see your CSC code (e.g., XAA for the U.S., BTU for the UK).
If the CSC doesn't match your region, you might need to reflash the correct firmware.
3. Use Samsung Smart Switch
Install Smart Switch on your PC/Mac.Connect your phone and check for updates via the app. Smart Switch can often detect updates unavailable through the device's settings.
4. Reflash the Firmware
You can download the latest firmware for your model using tools like SamFirm or Frija.
Use Odin to flash the firmware manually. Ensure you download firmware matching your exact model and region to avoid compatibility issues.
This process can void warranties or cause issues if not done correctly. Proceed with caution or consult an expert.
5. Reset Your Phone
If updates still don’t appear, consider performing a factory reset:Backup your data using Smart Switch or Google Drive.
Go to Settings > General Management > Reset > Factory Data Reset.
After resetting, check for updates again.
1. Check for Updates Manually
Go to Settings > Software Update > Download and Install. This will check for the latest updates available for your device.
2. Verify Region Settings
Refurbished phones might have firmware tailored for a different region, which could cause delayed updates. You can confirm your phone's region by checking:
Dial *#1234# to see your CSC code (e.g., XAA for the U.S., BTU for the UK).
If the CSC doesn't match your region, you might need to reflash the correct firmware.
3. Use Samsung Smart Switch
Install Smart Switch on your PC/Mac.Connect your phone and check for updates via the app. Smart Switch can often detect updates unavailable through the device's settings.
4. Reflash the Firmware
You can download the latest firmware for your model using tools like SamFirm or Frija.
Use Odin to flash the firmware manually. Ensure you download firmware matching your exact model and region to avoid compatibility issues.
This process can void warranties or cause issues if not done correctly. Proceed with caution or consult an expert.
5. Reset Your Phone
If updates still don’t appear, consider performing a factory reset:Backup your data using Smart Switch or Google Drive.
Go to Settings > General Management > Reset > Factory Data Reset.
After resetting, check for updates again.
ngonidzashe
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12-10-2024 02:19 PM in
Galaxy S
If any of these doesn't work you will have to contact Samsung team to confirm if its registered & eligible for updates