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Original topic:

Storage space bugged / malfunction One ui 5 or malware?

(Topic created on: 12-14-2022 10:57 AM)
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Kentoy000
Active Level 1
Options
Galaxy S
Hi guys I just encountered a small problem when i was casually using my phone today regarding the storage.

I was using my phone normally and suddenly "my files" bugged by saying i have no storage left even though i have 33gb free left. When i saw through device care it showed my overall stirage space was 8gb. I went to my files and internal storage showed 0/0B. I got scared so i restarted and everything went back to normal. Unfortunately i didnt get to take a screenshot of it cuz i restarted almost instantly when i saw my internal storage 

I was wondering if anyone has encountered this problem. Does this mean i picked up a hidden malware or its just a one ui 5 bug? Thanks in advance.

2 Solutions


Accepted Solutions
Solution
Saifkhan9187
Active Level 4
Galaxy S
Sometimes the Data partition malfunction. If after a restart you see the same behavior then it is of concerning otherwise it is completely normal and fine

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Solution
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

 

Kindly restart your device and if you still face the same issue, please provide us with a picture of the issue.

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3 Comments
Solution
Saifkhan9187
Active Level 4
Galaxy S
Sometimes the Data partition malfunction. If after a restart you see the same behavior then it is of concerning otherwise it is completely normal and fine
Solution
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

 

Kindly restart your device and if you still face the same issue, please provide us with a picture of the issue.

Kentoy000
Active Level 1
Galaxy S
Hello thanks for the replies, so far it hasnt happened after restarting so hopefully its resolved. Thank you!