Original topic:

Sim not registered

(Topic created on: 10-26-2023 07:42 AM)
1396 Views
fibi123
Active Level 1
Options
Galaxy S
My phone had disconnected from the network for the last 3 days.
If I'm not in a WiFi zone I have no network connection.
This happened last year with my S21 and Samsung told me to buy a new phone. I bought the Samsung s22 ultra and having the same problem again.
I've contacted Vodacom, reset my settings, swopped my Sims, and still getting not registered on the network 

I have inserted my sims in my iPhone and both works with no issues. Full network connection.
So please don't tell me the problem is not the phone?????

Why is Samsung not fixing this problem??
So many complaints globally about this problem with no fix or notice from Samsung?
14 Comments
Tendai777
Expert Level 1
Galaxy S
Then it's a hardware issue
0 Likes
fibi123
Active Level 1
Galaxy S
I have 2 Samsung phones
S21 ultra
S22 ultra
Both devices are giving the same problem.
Is this possible to have 2 different devices doing exactly the same thing?

I have inserted a cell c sim and still no connection. Emergency calls only
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Jfine
Beginner Level 2
Galaxy S
I have the same problem with my phone samsung galaxy A 12
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fibi123
Active Level 1
Galaxy S
Samsung is the worst phone ever! This is a known hardware issue repair, and Samsung will brush you off. I took my phone whe it was under warranty for repair, and they claimed nothing was wrong with my phone. Now that the warranty has expired, Samsung confirmed a hardware fault and to repair it, cost the price of a new phone.
Your phone has a hardware fault. Get it repaired ASAP under warranty from Samsung before they rob you like they did me
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Heinster
Beginner Level 2
Galaxy S

I am currently having the exact same issue with my S22 Ultra.

"Not registered on network" constantly for the past 4 days. Yet my sim works perfectly fine in my Note 20 5G. Took it to the Samsung repair centre in Kelvin, Johannesburg and they say there is nothing wrong with my phone. 
Will be going to Vodacom today to see if they can sort anything out. 

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