I purchased Samsung S20 from Vodacom SA a few days ago. Got the phone yesterday. Really happy with it, but it was advertised with free samsung buds which can be claimed from the Members store. Unfortunately I don't have the option. The offer is catalogs and their website so it still exists. How do I claim it?
Hi, RowLFC please open the Samsung Members App>> Click on the S20 Galaxy Buds+ banner to redeem>> Complete the form with your personal, contact and delivery detail
Enter your device IMEI number
To find the IMEI on your keypad, dial *#06#
Upload your purchase invoice
>> Once the form is submitted, an email confirming the order and the reference number will be sent to the registered email address>> We have adjusted our delivery lead times due to COVID-19. Delivery of your Galaxy Buds+, which constitutes delivery of non-essential goods will only be processed 5 - 7 days after lockdown regulations permit. Delivery of your Galaxy Buds+ is further dependent upon receipt of your correct delivery details, as submitted by you through the Samsung Members application.
Hi, CocoBo72 we have adjusted our delivery lead times due to COVID-19. Delivery of your Galaxy Buds+, which constitutes delivery of non-essential goods will only be processed 5 - 7 days after lockdown regulations permit. Delivery of your Galaxy Buds+ is further dependent upon receipt of your correct delivery details, as submitted by you through the Samsung Members application. Please do email verify@samsung.com for further assistance.
Hi, RowLFC please open the Samsung Members App>> Click on the S20 Galaxy Buds+ banner to redeem>> Complete the form with your personal, contact and delivery detail
Enter your device IMEI number
To find the IMEI on your keypad, dial *#06#
Upload your purchase invoice
>> Once the form is submitted, an email confirming the order and the reference number will be sent to the registered email address>> We have adjusted our delivery lead times due to COVID-19. Delivery of your Galaxy Buds+, which constitutes delivery of non-essential goods will only be processed 5 - 7 days after lockdown regulations permit. Delivery of your Galaxy Buds+ is further dependent upon receipt of your correct delivery details, as submitted by you through the Samsung Members application.
Hi I upgraded my phone from MTN and received it 3days ago however when I open my members app I don't have the banner pop up. can you please assist me further.
Hi, PoojaNatalie kindly be advised that the Galaxy buds+ promotion for Samsung Galaxy S20+ and S20 ultra has ended on the 31st of March 2020, the only promotion running for the S20 is for Vodacom customers.
Hi, CocoBo72 we have adjusted our delivery lead times due to COVID-19. Delivery of your Galaxy Buds+, which constitutes delivery of non-essential goods will only be processed 5 - 7 days after lockdown regulations permit. Delivery of your Galaxy Buds+ is further dependent upon receipt of your correct delivery details, as submitted by you through the Samsung Members application. Please do email verify@samsung.com for further assistance.
