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Original topic:

S9 Plus screen issue

(Topic created on: 09-01-2020 08:00 AM)
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Dhinesh1
Active Level 2
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Galaxy S
My device getting heat while using app and screen becomes faded with horizontal lines.
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2 Comments
Members_Admin
Community Manager
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Galaxy S

Hello! That could be a display problem already. IT would be better if bring the phone to the nearest Samsung authorized service center to have it check. As for the heating issue, let them test from their side to see if it is normal or not.

 

Thank you.

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Dhinesh1
Active Level 2
Galaxy S
Hi, but this happened after updating the July security patch level update. Kindly check it and provide a proper solution. Its a flagship mobile and it should not happen. We trust the brand because it will last 3 years minimum without any issues. I hope you understand and kindly provide a proper solution. Phone doesn't felt down anywhere, that's why I need how it happens.
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