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Original topic:

S24 Ultra Camera Issue

(Topic created on: a month ago)
104 Views
MalikAsfan
Beginner Level 2
Options
Galaxy S
Hello! When I click photos on my S24 ultra at the 200MP Camera. The image becomes more Blurry than at the 12 MP or 50MP. And last Night at a party I clicked photos they were looking great while Clicking but when I checked them in Gallery after processing they were looking horriable and their pixels were broken.
4 Comments
TechTilesX
Active Level 3
Galaxy S
That hasn't happened to me
mZoOnY
Expert Level 2
Galaxy S
😮

Changed something in camera 📷 settings ?
0 Likes
kkarim
Active Level 3
Galaxy S
😮😮😮😮😮😮😮😮😮😮😮😮😮
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Open the ""Camera app"" and tap the ""Settings"" icon. Swipe to and tap ""Reset settings"". Tap the ""Reset"" button.
4.Go to setting => apps => Camera app => storage => clear cache.
5. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

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