While using Netflix, Disney+, Amazon Prime to stream HDR content or using local video player(such as Mx Player Pro or VLC) to watch HDR content, it has low brightness and is dull looking.
1. When watching HDR content on the streaming apps mentioned above or downloaded HDR content using Mx Player Pro or VLC, for example: On a scale of 1 to 15, the brightness looks to be cap at around 5. Above 5 the screen flickers but doesn't get any bright. If you go below 5 you start seeing the screen to dim.
2. After looking at many reddit posts and Samsung Community pages, this problem was pointed out by many people: I have discovered that when watching HDR content if you shine a flash light onto the front camera the device gets bright as its supposed to be in HDR even though adaptive/auto brightness is off. Then eventually dims back.
So this clearly shows that it's a problem with adaptive/auto brightness messing up with HDR preventing it from reaching max brightness. SDR looks very bright and doesn't have the adaptive brightness problem.
I have compared my phone to another S23 Ultra and it has the same issue as mine. Also compared to a Note 10+ and had no issues playing HDR on Netflix and video player correctly. The Note 10+ gets way way brighter in HDR than my S23 which should be possible specs wise. This could be a region specific or international version problem.
Note: Not to test this issue with YouTube because YouTube app doesn't control the device brightness as compared to any video player or streaming apps. So YouTube is brighter, but even in YouTube when watching HDR Content, the flash light trick works proving further about this adaptive brightness problem in HDR content then again dims back.
Please fix this problem in future firmware updates. A lot of people are having this problem. Thank you.
Even I am seeing this issue in my S23ultra and I have been reporting for several months now. This issue needs immediate fix. We spend so much money and buy flagship phones thinking we will get best quality but when it cant show video what basic phones costing 10 times less can show is pathetic. @Samsung Please provide the fix immediately.
