S21 front camera not working in third party apps

[Chris1234]

My Front camera won't work in Google Meet, Messenger, or Zoom, but it works in the Samsung camera app (so I know it isn't broken). The rear camera also works in Google Meet, Messenger, and Zoom so I'm at a loss. I've tried clearing caches, force stop, restarting etc. Another weird thing is after I restart the phone, and immediately pull up the Google Meet video call, the front camera works for about 10 seconds and then goes black again. Very frustrating.

[Peachie3]

I'm so glad you posted about this. My husband had the same exact issue and he is considering switching to an iPhone because of this. 

[TraverS]

So iphones have no problem? 🤭🤭

[Peachie3]

Most of our friends have iphones, and none of them have issues with their camera not working during video calling, so I guess not lol. I have a Samsung s10e and my camera works just fine, so it's only the s21 phones that I've seen have issues with thr camera not working..

[TraverS]

Older iphones got issues too. Have an s21 ultra for 3 years zero issues since day 1.

[Zammi]

Have you tried clearing app data and catche.

Settings/apps/camera/storage
Clear cache and Clear data

Then restart the phone

One more thing to check is,

Settings/ security and privacy/ permission manager/ camera.

Make sure your video calling apps are given access to the camera.

[Chris1234]

Yes, I did all of that before posting.

[Samsung_specialist]

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

[JakeZeno]

Did you find any fix? My uncle's S22 Ultra has the same issue for the past 2 or 3 weeks.