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07-24-2021 08:52 AM in
Galaxy S
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07-27-2021 10:11 AM in
Galaxy SHi, Magz47 apologies for the inconvenience caused, we would like to assess the issue, however, the phone may need to be taken into the service centre.
Take the device proof of purchase with, please go to the below link to locate the closest Authorized Service Center to you.
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07-27-2021 10:07 PM in
Galaxy SThats the problem. I don't have a backup phone and I can't afford to lose the data on my phone as I use it extensively for work.

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07-28-2021 10:02 PM in
Galaxy SKindly backup your data by following either one of the 2 steps below.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.
You can also backup and update using Samsung Smart switch and. Herewith the Smart switch link:
https://www.samsung.com/za/support/smart-switch/
Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
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03-07-2022 10:37 PM in
Galaxy S- Mark as New
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11-25-2022 08:36 AM in
Galaxy SI have a YouTube channel, going to bring this up, and I have a friend with a channel that has a few numbers thousand Subscribers. He said that he would let me appear on his channel to discuss it. You want me to say anything? I can send you my alternate email. Not affiliated with my channel in any way, but I can email you the link.
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11-25-2022 08:17 AM (Last edited 11-25-2022 08:31 AM ) in
Galaxy SSame issue. Samsung does not care. Since 2012 we have bought $40,000 worth of samsung stuff including a refrigerator with a defective ice maker that has now frozen so bad that I had to disassemble it to get it out. It is a known issue yet they due nothing. Bought an S21 brand new, broke the screen, had the screen and frame replaced, exact same issue. Took it to a certified shop, they wanted $100 to fix the back. I said Bull I can get one for $12 so they refused to work on it. Dude they said it wasn't certified. I said it was and even had the paper saying it was. I bought it from a wholesaler and samsung said it was certified. I said screw it. Called Samsung to send it in, they said go to Tmobile. Tmobile said come back in two weeks
Two weeks later they said that they only worked on phones with Samsung care. Samsung said that wasnt true. I said screw it I want to send it in. I spent 3 hours on a **bleep** chat because they said that I could return out and get a deal on an S22 ultra with a watch. The deal was almost $700 and was the same deal that everyone else could get. I said no thanks. I called later and spent 2 hours on the phone. The guy said he could get me a phone and watch for $200 in a week at the start of the new sale. He said he would call me. He didn't. I called back and they said that there was no such deal and that none of the info that I stated was in the notes and I didn't have a case number. The guy had lied to me and covered his tracks. I was upset. I called 3 more times, and everytime they put me on hold and then it hung up. The first time I thought it was an accident, the seconf time I told the person I got hung up on and he put me on hold, and hung up again.
Finally I decided I had no choice, I need a top of the line phone for work so I bought a trade in deal online, somehow it ran my credit 7 times and never told me that. I had a pick up at a store 30 miles away and when I got there they said that had no order. I looked at my order and the pick up was now at the store closer to my house, and they didn't have the phone. How can a major company screw someone so bad? I complained through messages and emails. No response. SAMSUNG DOES NOT CARE ABOUT ITS CUSTOMERS. I have a YouTube channel and I am about to tell the world. I paid $1,200 and then almost $400 for the new screen and I have a brick. So Aggravated, but they don't care. Since the Samsung Rugby, I have bought almost every series. Screw you is what I get for that. Don't buy A Samsung product until they start treating customers right!
