S20plus 5g

[R3C0N22]

Hi recently got a S20plus 5g and I have discovered that I cnt use the phone with a Screen protector on it. The touch is extremely non responsive. Am now forced to use it without any screen protectors. Any Recommendations. Thanks 

[Khanyisile_radebe]

Hi, just thought i should ask- though i do not own a S20plus 5g, I'm just trying to help, have you tried searching "Touch sensitivity" on your settings? because i think if the A05s has this tool, it is more likely that the S20plus 5g. The tool adds sensitivity for screen protectors, i believe that is the purpose or function of the tool. if you haven't searched for it on your settings, please try it then try the screen protector once again.

I hope it does have it.

[R3C0N22]

Yes it does and yes I have it turned on. Still nothing,, some technician said that it may hav been a Refurbished phone

[Khanyisile_radebe]

oh i see, I'm sorry, i really hoped i could help... i wish i knew any other alternative but i hope you do get the help either way.

[R3C0N22]

Thanks