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Original topic:

S pen issue

(Topic created on: 03-02-2025 10:54 AM)
173 Views
Nikama_Official
Active Level 1
Options
Galaxy S
Can anyone tell what's the issue with S pen s23 ultra , it just showing me eveytime couldn't connent, i have to connect for air actions 
9 Comments
Austine974
Active Level 6
Galaxy S
You might have detached it from the phone for so long, whereby the pen is not charged, that battery issue, it happen to my Tab S7 before, I have to change the S pen before working.
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Galaxy S
So what i have to do now any recommendation?
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Austine974
Active Level 6
Galaxy S
If the phone is still under warranty, Samsung can fix the pen for you or buy another S pen. Becos that pen will not charged again.
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Galaxy S
• The Galaxy S23 Ultra's S Pen "Couldn't connect" error, preventing Air Actions, may result from Bluetooth issues, low S Pen battery, software glitches, interference, or hardware problems.

• Solutions include resetting the S Pen connection, reconnecting it, charging it, restarting the phone, clearing Bluetooth cache, checking for software updates, testing with another S Pen, and, as a last resort, factory resetting.

• If the phone is rooted, safe mode or Samsung support might be necessary.
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Galaxy S
Did you replacing screen?
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Galaxy S
No its original
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Samsung_specialist
Community Manager
Options
Galaxy S


We apologize for the inconvenience you're experiencing. Could you please try these steps :

Check the S Pen's operational range.
Charge the S Pen.
Check the app permissions.
Remove third-party accessories.
Reset the S Pen

For more details refer to this link https://www.samsung.com/ae/support/mobile-devices/how-to-solve-s-pen-connection-issues/

0 Likes
Galaxy S
Not solve
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midlajmidhu
Beginner Level 2
Galaxy S
S pen note working middle side mobile
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