Original topic:

Problem

(Topic created on: 12-01-2019 12:55 PM)
zahrashehab
Active Level 1
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Galaxy S
Hello,
I'm using Galaxy S10, my phone recently has a problem which when I use some Apps like Camera or snapchat.. the App will shut and open again.. for example when I use the Camera, suddenly it will shut and Home screen will show for a second and Camera will resume working again !!!
What is going on? 
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5 Comments
Billx
Active Level 3
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Galaxy S
Try restarting your phone. may be you have installed an app with unknown source. which includes viruses. If restarting phone doesn't solve your problem. try clear data and cache for camera app
zahrashehab
Active Level 1
Options
Galaxy S
my phone is auto restarting on Daily basis.
and I dont install apps from anywhere else but Play store.
I will try clearing camera cache and date and force stop it.
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khalfaan
Active Level 1
Options
Galaxy S
reset all apps from settings and restart
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zahrashehab
Active Level 1
Options
Galaxy S
will try this also.
Thanks
Samsung_specialist
Community Manager
Options
Galaxy S

Hello Zahra, 

Please make sure to clear the camera cashe and data. But if you still face the same issue, then we suggest you visit the nearest Samsung service center with the device to have it checked. 😊

http://www.samsung.com/ae/support/servicelocation/

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