Chinito
Beginner Level 3
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08-03-2018 08:29 PM in
Galaxy S
Hello guys, I've been having some trouble with my Instagram account and it has been this way a month or so ago. For some reason, I can't upload any stories with gifs, I can upload photos with text, photos with no text, videos with text, videos with no text, boomerangs with text, boomerangs with no text and no problem at all with it. But if I try to put a gif in any type of stories, it wouldn't even try to upload, the "uploading wheel" will be stuck at 0%. It seems to happen to the s7 and s7 edge devices, from the new update to Oreo.
5 Comments
admin_1
Active Level 7
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08-06-2018 05:48 PM in
Galaxy S
Please replicate the issue and kindly share the logs again for further analysis.
kashi89
Active Level 1
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08-14-2018 05:09 PM in
Galaxy S
how ?
YoneSantos
Beginner Level 2
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08-14-2018 05:10 AM (Last edited 03-15-2019 03:35 PM ) in
Galaxy S
nao pública, fica sempre assim
kashi89
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08-14-2018 05:08 PM (Last edited 03-15-2019 03:35 PM ) in
Galaxy S
same problem with me. i am also suffering with this. even i can not use text overlay and heart emoji inside my story if i am using then will not post. only simple story can be uploaded. did you try to Rest your Phone ?? is that work. i uninstall app many times and updated many times still not working 
Eiram
Active Level 5
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10-11-2018 05:01 PM in
Galaxy S
same here
