Original topic:

Overheating

(Topic created on: 04-22-2022 02:05 PM)
179 Views
Josu99
Active Level 4
Options
Galaxy S
I cannot switch on my mobile data on s21 ultra.if so its overheating and give less battery.
Is that a hardware problem?
6 Comments
Galaxy S
Can we get usuage analysis? Is your data on all day? I turn on the data occasionally on my device and not faced significant issues with the battery. I had the phone for more than 6 months 🙈
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Josu99
Active Level 4
Galaxy S
Putting it on for 5 minutes also makes it overheat.
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Galaxy S
Oh dang, sorry that's not a good sign I guess. Take it to the nearest Samsung service centre and let them have a look at it
VikrantTambade
Active Level 10
Galaxy S
Hi,
I am also a S21Ultra user but my device is not overheat for just 5mins data usage. There must be something wrong with ur device.

It does overheat for me if I am on data (4G+) for prolong period and outside in hot summer. Within a AC room and on data doesn't feel hot.
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zikozuuz
Active Level 9
Galaxy S
Unfortunately the s21 ultra exynos version overheats alot and there is no solution for that. I strongly recommend switching to s22 ultra (if possible) because you cant do anything about this issue
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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