26 ultra overheating

[MohdG]

Hi, 

My s26 ultra getting warm while browsing tiktok, anyone knows what is the reason?

I didn't face this issue with my previous s25 ultra

[Samsung_specialist]

Thank you for sharing your concern.

Regarding the device heating while using applications such as TikTok, please note that a slight increase in temperature can occur during usage of apps that require continuous internet connection and media processing.

Kindly follow the steps below to help reduce the temperature:

1. Ensure your device is updated to the latest software version
2. Update TikTok and other apps via Galaxy Store or Google Play
3. Close background applications not in use
4. Reduce screen brightness and avoid prolonged usage
5. Restart the device periodically
6. If the issue started recently, it may be related to background optimization after updates and should stabilize after some time.
7. If the device becomes unusually hot or the issue persists, please test the device in Safe Mode to check if a third-party application is causing the issue.

Should the problem continue, we recommend visiting the nearest service center for inspection through the following link:
https://www.samsung.com/ae/support/service-center/