Original topic:

My issue not solve

(Topic created on: 03-16-2024 02:58 PM)
151 Views
syedhamid1
Active Level 1
Options
Galaxy S
I have been using S24 Ultra since 50 days but no answer to samsung expert to solve my problem every time he impose new idea go there go there

My S24 ultra problem is that i call some body or somebody call me he didn't hear my voice he say hello hello but my voice is not going
I am very disappointed with Samsung 
Which one have same problem 

50 days have passed but samsung didn't fix this issue evenly samsung didn't know what is issue how to solve 

Some expert from samsung say don't use vpn some say wait for new updation but no body know correct solution
5 Comments
Zammi
Active Level 9
Galaxy S
Did you visit a service center. This may be a hardware problem.
syedhamid1
Active Level 1
Galaxy S
Yes i go to samsung service center he say your mob is perfect no issue inside your mob
Voice problem occur some time but every days same problem repeated my voice not going
I try turn off wifi then 5 days i use mob then my problem solve 90% but when wifi connected the same problem occur
Zammi
Active Level 9
Galaxy S
Ok... Let's try this.

1. Open phone app and click 3 dots in the top right.
2. Select Settings
3. When settings opens, disable Wi-Fi Calling.
4. Switch off the phone and on again after 5 minutes.

Let's see if this solves the problem. 1710592869172.jpg
MOQBALI
Expert Level 3
Galaxy S
My brother, sometimes problem in network signal interference
Samsung_specialist
Community Manager
Options
Galaxy S

We recommend you to check for any available software updates ,If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

0 Likes