Update issue

[azgorhosen]

S25 ultra

Since the one UI 8 update, the quality of the mobile camera is absolutely terrible. The picture becomes bad even after 50% zoom. Its not clear details. Please solve this.

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Open the "Camera app" and tap the "Settings" icon. Swipe to and tap "Reset settings". Tap the "Reset" button.
6.Go to setting => apps => Camera app => storage => clear cache.
7. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

For more details, please visit this link:
https://www.samsung.com/ae/support/mobile-devices/camera-does-not-work-in-samsung-mobile/?msockid=0e....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

[azgorhosen]

Not coming good quality. Because when i get update One UI 8 then problem only camera .. normally camera ok. But when i make zoom and i click picture its not clear picture coming...
So i tell
Can i get new update version for samsung s25 ultra?