Lock screen edit

[Members_yhBcfLq]

Unable to edit lock screen on s24 ultra 

When I long press to access lock screen mode it just states " unsupported file"

Hard reset last resort

Any assistance?

[NotAdmin]

Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps

[Neolyn]

Does it say unsupported file for the image you are selecting or going into the menu to customise the lock screen?

[CommunityTips]

Try using the Good Lock app.