Members_yhBcfLq
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08-16-2024 05:56 AM in
Galaxy S
Unable to edit lock screen on s24 ultra
When I long press to access lock screen mode it just states " unsupported file"
Hard reset last resort
Any assistance?
3 Comments
NotAdmin
Expert Level 2
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08-16-2024 05:57 AM in
Galaxy S
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
Neolyn
Active Level 9
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08-16-2024 11:47 AM in
Galaxy S
Does it say unsupported file for the image you are selecting or going into the menu to customise the lock screen?
CommunityTips
Active Level 8
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08-27-2024 08:23 PM in
Galaxy S
Try using the Good Lock app.