Resolved! Solved

Original topic:

Live messages on S10

(Topic created on: 04-07-2020 01:16 PM)
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03l01m
Active Level 1
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Galaxy S
Hi there.

I just updated to Android 10 with December patch. I've noticed that preinstalled live messages are gone, only the ones that I've created remain.

Does anyone know what has happened here?

The live message icon from my keyboard is also gone. And the ability to change the quick panel grid size is gone.


image


image

The first photo was before and the second is after the update.

2 Solutions


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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, Kindly email tellus@samsung.com for further assistance.

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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, Kindly advise if you are still using the same registered numbers on Samsung account for 2 step verification?

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5 Comments
sandookhan
Beginner Level 2
Galaxy S
send an email to your house
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03l01m
Active Level 1
Galaxy S
To who?
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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, Kindly email tellus@samsung.com for further assistance.

thewhip
Beginner Level 2
Galaxy S
cannot get a sms verification code to access samsung account
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Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi, Kindly advise if you are still using the same registered numbers on Samsung account for 2 step verification?

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