Issues after Android 12

[HajarAlMatari]

Any updates for the Android 12 ? Still I have many issues and no response from Samsung 

[eksali]

They have so many issues in Android 12 and they released new patch today try to check out

[Whozzane]

After updating with the new patch as well, my phone is getting hot as well as its lagging like anything.

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

[Samsung_specialist]

Hi,

Please perform clear cache of the apps crashing and check if it works.

Go to Settings> Apps> Select the app> Storage> Clear cache.

Then reboot your device once.

Please perform the wipe cache partition of the device and check if it works.

If the device is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the device storage. Unlike a master reset, wiping the cache partition does not delete your personal data.

1. Turn off the device.

2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

3. When the Android logo displays, release all three keys.

4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

5. Press the Volume down key several times to highlight wipe cache partition.

6. Press the Power key to select.

7. Press the Volume down key to highlight yes, them and press the Power key to select.

8. When the wipe cache partition is complete, Reboot system now is highlighted.

9. Press the Power key to restart the device.

Kindly try to restart your phone in Safe Mode: First, completely power off the phone. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.

To exit Safe Mode, simply restart your phone and it will reboot normally.

If the issue remained the same, please send feedback to our engineers directly to check the logs of your device and examine the issue using Error Report:

1. Long press Samsung Members icon on Apps screen and Tap Error reports.

2. Tap OK on agreement popup for sending system log data.

3. Select Symptom category.

4. Describe problem in detail and SEND.

Let us know if this was helpful.