Resolved! Solved

Original topic:

How to reset pattern lock in Samsung S21 Ultra

(Topic created on: 10-16-2021 08:31 PM)
359 Views
Awsumness
Beginner Level 3
Options
Galaxy S
I have enabled fingerprint on my lock screen and pattern as a backup and unfortunately I have forgotten the pattern. Could anyone kindly assist me in telling how I can change or remove my existing pattern? Thanks

1 Solution


Accepted Solutions
Solution
MohammedSijah
Expert Level 1
Galaxy S
Hello,

You can unlock your device using your Samsung account linked with that.
Goto
https://findmymobile.samsung.com/#home > Sign in and tap "unlock".

If you didn't activate "find my mobile"
Goto Settings > Biometrics and security > Find my mobile and Activate using your samsung account.
Hope that helps. Thank you. Screenshot_20211016-203927_Chrome_62640.jpg

View solution in context

2 Comments
Solution
MohammedSijah
Expert Level 1
Galaxy S
Hello,

You can unlock your device using your Samsung account linked with that.
Goto
https://findmymobile.samsung.com/#home > Sign in and tap "unlock".

If you didn't activate "find my mobile"
Goto Settings > Biometrics and security > Find my mobile and Activate using your samsung account.
Hope that helps. Thank you. Screenshot_20211016-203927_Chrome_62640.jpg
Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

0 Likes