Original topic:

How is it possible that a Galaxy S10+ dual sim has same imei for both slots?

(Topic created on: 07-28-2021 01:58 AM)
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Didnzu
Beginner Level 2
Options
Galaxy S

How is it possible that a Galaxy S10+ dual sim has same IMEI for bot

20210505_150603.jpg

h slots?

7 Comments
UserAdik12
Expert Level 3
Galaxy S
Check the IMEI in your phone box
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Didnzu
Beginner Level 2
Galaxy S

The 2 IMEI are the same

UserAdik12
Expert Level 3
Galaxy S
Can you send me a photo of your box
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UserAdik12
Expert Level 3
Galaxy S
Please
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi,

Please bring the device to a Samsung Service Center to better assist you with your device. 

rayan786
Beginner Level 2
Galaxy S

is there any link where we enter imei and get product info that its original

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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

Please call the call center to get support on this. Thanks!

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