Original topic:

Hi plz help me my wifi on the phone doesn't want to on

(Topic created on: Wednesday)
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nhlenhle
Active Level 1
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Galaxy S
Wifi
4 Comments
Galaxy S
Hi nhlenle. Can you please tell me what phone you using?
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nhlenhle
Active Level 1
Galaxy S
A23
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Galaxy S
Alright nhlenhle, here are the most common reasons why Wi-Fi won’t turn on specifically on a Samsung A23, and how to fix it step-by-step:


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1. Restart the Phone (Quick Fix)

Sometimes the Wi-Fi toggle gets stuck.

Press Power button → Restart.

After reboot, try switching Wi-Fi on again.



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2. Check for Ultra Power Saving / Power Saving Mode

If Power Saving Mode is active, Wi-Fi sometimes refuses to turn on.

Go to:
Settings → Battery → Power saving mode
Turn it off.


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3. Remove the Case (If It's a Thick One)

On some A-series devices, cheap thick cases can interfere with the antenna.
This is rare but worth checking.


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4. Reset Network Settings

This fixes 90% of the "Wi-Fi won’t turn on" issues.

Go to:
Settings → General management → Reset → Reset network settings

This will reset:

Wi-Fi

Mobile data

Bluetooth


(No files or apps will be deleted.)


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5. Check if the Phone Overheated

If the A23 is too hot, Wi-Fi automatically switches off to protect hardware.

Let it cool for 5–10 minutes and try again.


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6. Boot in Safe Mode (Check for App Conflict)

Some apps mess with network controls.

Steps:

1. Hold Power button


2. Long-press Power off


3. Tap Safe mode
Try enabling Wi-Fi.



If Wi-Fi works in Safe Mode → an app you installed is causing the problem.


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7. Software Bug

Sometimes the Wi-Fi driver crashes.

Check for updates:
Settings → Software update → Download and install


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8. Hardware Fault (Most Serious Case)

If the Wi-Fi chip is faulty:

Wi-Fi toggle stays greyed out

It tries to switch on but goes back off

Bluetooth also may stop working


If this is happening → it's a hardware issue and needs a board repair.


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🔧 Questions for You (so I can pinpoint the exact cause):

1. Does the Wi-Fi switch try to turn on but goes back off?


2. Or is it greyed out completely?


3. Did the issue start after an update or a drop?


4. Is Bluetooth working?
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OOM_T
Active Level 1
Galaxy S
Hi has it come on yet?
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