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01-02-2025 12:25 AM in
Galaxy S- Mark as New
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01-02-2025 07:13 AM in
Galaxy SGo to Settings > Biometrics and Security.
Check if the options for Fingerprints and Face Recognition are present and enabled.
If they are not visible, there might be a system glitch or misconfiguration.
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01-02-2025 07:13 AM in
Galaxy SEnsure your phone is running the latest version of Android and One UI:
Go to Settings > Software Update > Download and Install.
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01-02-2025 07:13 AM in
Galaxy SSometimes, a simple restart can fix temporary software issues:
Hold down the Power button and select Restart.
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01-02-2025 07:14 AM in
Galaxy SIf the options are visible but not working:
Go to Settings > Biometrics and Security > Fingerprints or Face Recognition.
Delete existing data and re-register your fingerprints or face.
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01-02-2025 07:14 AM in
Galaxy SPress and hold the Power button, then tap and hold Power Off until you see Safe Mode.
If biometrics work in Safe Mode, an app may be interfering.
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01-02-2025 07:15 AM in
Galaxy STurn off the phone, then:
Hold Volume Up + Power until the Samsung logo appears.
Navigate using the volume buttons to Wipe Cache Partition and confirm with Power.
Select Reboot System Now.
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01-02-2025 07:15 AM in
Galaxy SBackup your data first, then:
Go to Settings > General Management > Reset > Factory Data Reset.
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01-02-2025 07:16 AM in
Galaxy S- Mark as New
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01-02-2025 07:46 AM in
Galaxy S