Highlighted
Active Level 2
Please can any Samsung Fam help me with a tip on how I can unroot my device to get the official stock Rom cause it's cutting my access to samsung pay, Pass, even  software updates and alot more
Spoiler: I didn't root the device, I bought samsung s9 plus and surprise: it's already been rooted and I confirmed that in settings phone status showing custom instead of official

Any little assistance will be highly appreciated 
Thank you!
2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Community Manager

Hi! To get an official software, please visit the nearest Samsung authorized service center in your area.

 

Check it here:  https://www.samsung.com/ae/support/service-center/

View solution in original post

Reply
Loading...
Highlighted
Active Level 7
hello,

please have a look on this video.
https://youtu.be/bnPkwICq_Bw

View solution in original post

Reply
Loading...
5 Comments
Highlighted
Community Manager

Hi! To get an official software, please visit the nearest Samsung authorized service center in your area.

 

Check it here:  https://www.samsung.com/ae/support/service-center/

View solution in original post

Reply
Loading...
Highlighted
Active Level 2
appreciate it
Reply
Loading...
Highlighted
Active Level 7
hello,

please have a look on this video.
https://youtu.be/bnPkwICq_Bw

View solution in original post

Reply
Loading...
Highlighted
Active Level 2
thanks alot
Reply
Loading...
Highlighted
Active Level 7
your welcome!
Reply
Loading...