Heating issue.

[Mohsin1431]

My Samsung Galaxy S24 Ultra is experiencing unexpected overheating, even after closing all applications and performing a system restart. Could you advise on troubleshooting this issue?

[Mohsin1431]

Am using One UI 6.1
I restarted my phone multiple times, and yet it's heating up so much.
This might sound funny, but I keep my phone in the fridge for around 5 minutes to cool it down. But this can't be possible everytime.

[Mohsin1431]

I have done everything you mentioned here. Turned off GPS, Turned of nearby device scanning, shifted to 4G, and tur ed off Syncing. Where can I download Good Guardian app from as it is not available in play store?

[Mohsin1431]

Isn't S24 ultra water resistant? That's the reason why I keep it in fridge.

[Mohsin1431]

I didn't know that. Thank you for saving me from a big loss. 🙏
It's better to be safe than sorry.

[GuessWho]

Did you install any App recently?
If yes , uninstall it and check the temperature again.

[Mohsin1431]

Actually, yes. There are few new apps that my friends told me about.
I'll uninstall and check.

[Samsung_specialist]

Hello, We understand how frustrating it is when smartphone is overheating.

To prevent the overheating of your Galaxy device.Here are some troubleshooting steps to assist you https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

If the issue persists after performing the steps, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:  https://www.samsung.com/ae/support/service-center/