Original topic:

Freezing apps on S24ultra

(Topic created on: 07-23-2024 08:20 PM)
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SymonsC
Active Level 3
Options
Galaxy S
X app not responding 

A lot of application has been annoyingly freezing on the My S24 ultra in recent days. Even with a stable network, apps keep freezing. You will need to kill the app to have it work again. And I have not received July updates till now
4 Comments
ZK0007
Active Level 3
Galaxy S
Power off the phone and leave it for about 10 minutes. Then start it again. Let's see if that resolves the issue.

Otherwise you might have to clear dalvik cache from recovery.
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SymonsC
Active Level 3
Galaxy S
Thank you for your positive contributions. However, this is a repeated issue. It randomly happens across different apps... where a particular app will freeze while other apps and phone systems continue working
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Qusaimoh
Active Level 7
Galaxy S
An outdated X app version on your phone may lead to crashing and freezing issues.

Go to the Google Play Store or App Store and install the pending X update on your phone
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Samsung_specialist
Community Manager
Options
Galaxy S

Follow these steps if you wish to Wipe cache partition, which can solve the issue:

Turn off the device.
Press and hold the Volume Up key and then press and hold the Power key .
When the Android logo displays, release all three keys.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device

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