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Original topic:

Error

(Topic created on: 11-02-2023 02:36 PM)
462 Views
Riddhii
Active Level 3
Options
Galaxy S
Guys, i received this error report from Samsung. Can you guide what it actually means? 


image


27 Comments
EngrJunaid
Active Level 6
Galaxy S
And I am not responsible for your thinking. I just want you to share the location of the store where they will accept my phone, I am challenging you. And I know your answer you are just wasting the time of other people. And imposing your thinking on others my friend.
0 Likes
Basel89
Active Level 3
Galaxy S
My thinking ? I didn't think of anything 😆 stop judging others friend. Keep it down. Go to Sharaf DJ or Axiom telecom they will take your device for repairs. Otherwise you can get yourself an iPhone if all you cares about is repairs
0 Likes
EngrJunaid
Active Level 6
Galaxy S
First thing I don't accept your stupid advise, as you think you are clever 🫠. And yes your thinking that only Sharaf DG and Axiom are doing samsung warranty claim. I have paid for the phone and it's my right to ask for service. For your kind information open samsung website you will find many services center and I have tried twice. Don't mislead people by saying Sharaf DG or Axiom are there for warranty claim😜
0 Likes
Riddhii
Active Level 3
Galaxy S
I just want to know if the issue is fixable or major?
0 Likes
Basel89
Active Level 3
Galaxy S
They cannot determine that by looking at the phone. They need to take it in and diagnose the issue with a special software and then do a an internal examination of device components in order to verify the issue .. too bad they don't take any versions except for GCC / TRA versions..
Riddhii
Active Level 3
Galaxy S
True :(
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

We would like to extend our sincerest apologies for the inconvenience you have experienced, and we genuinely appreciate your loyalty to Samsung. Your satisfaction is of utmost importance to us.

However, it appears that the issue you are facing may require a closer examination and technical expertise to resolve. To ensure that your device functions optimally, we kindly request that you visit one of our authorized service centers.

Our service centers are staffed with well-equipped technicians who are trained to diagnose and address a wide range of device issues. They will do their utmost to identify the root cause of the problem and provide the necessary solutions to ensure your device operates smoothly.

0 Likes
Riddhii
Active Level 3
Galaxy S
Doesnt matter the phone is international version? Will they diagnose the phone for free or I need them. Pay for the diagnosis?
0 Likes