Original topic:

Earphone Issue

(Topic created on: 06-23-2020 10:32 PM)
416 Views
MustaqueemHashmi
Active Level 1
Options
Galaxy S
Samsung S20 Ultra + 5G earphone always get disconnected using on calls or listening music. When issue starts you have to disconnect and reconnect earphone then it will be ok and once connected it shows msg checking C headphone Firmware.
See attached image.

image


4 Comments
Anonymous
Not applicable
Galaxy S
i dont know for sure, but did you try going to notification settings button and disabling notifications.
i mean like then the notification would not come.
Galaxy S
ok sir I will disable notification then it will not show this msg but what about disconnect issue?
Anonymous
Not applicable
Galaxy S
hmm
cant help you there. try checking remote assistance.
bb91_SA71
Active Level 10
Galaxy S

Hey there,
Please visit the nearest service center for the phone to be checked by Samsung.
https://www.samsung.com/ae/support/service-center/
Thank you
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