Declined Call | S25 Ultra

[Mc-Daddy]

Hi,

My daughter is unable to reach out to me. Whenever she's calling me, my phone rings once (or half a ring) then goes to Voicemail.

Under Call Logs the call is marked as "Declined call".

My daughter's like is NOT blocked (her number doesn't appear under blocked numbers).

Any ideas?

[ngonidzashe]

Hi

[ngonidzashe]

Check "Auto Reject" or "Block Unknown/Spam Calls" Settings

Open Phone app > Tap three-dot menu (top right) > Settings > Block numbers.

Ensure "Block unknown/private numbers" or any spam filtering settings aren’t affecting her number.

[Mc-Daddy]

Thanks
As per original post, her number is not blocked (Blocked numbers).
"Block unknown numbers" - not configured. But also, my daughter's number is "known", so not applicable.
Thanks

[ngonidzashe]

Check "Do Not Disturb" Mode

Go to Settings > Notifications > Do Not Disturb.

If enabled, check the "Allowed Contacts" section. Your daughter’s number should be listed as an allowed contact.

[ngonidzashe]

Check Call Forwarding or Voicemail Settings

Dial ##21# and press Call to disable call forwarding.

Also, check Phone app > Settings > Supplementary services > Call forwarding and ensure calls are not forwarded unexpectedly.

[Mc-Daddy]

Noted, all other calls are coming through except for my daughter's. So, something is not right.

[ngonidzashe]

Check for Third-Party Apps

If you have call management apps like Truecaller, Samsung Smart Call, or a carrier spam filter, check if they are blocking the number.

[ngonidzashe]

Have your daughter call from a different number. If those calls go through, your phone may still be treating her number as blocked, even if it's not visible.

[ngonidzashe]

Restart your phone.

Ensure your carrier settings and software are up to date under Settings > Software update.