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Original topic:

Battery drainage and over heating

(Topic created on: 03-24-2021 12:58 AM)
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munnu12
Active Level 1
Options
Galaxy S
I am facing a huge issue on battery since i bought the s21 ultra...and back is heating also

1 Solution


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Solution
bb91_SA71
Active Level 10
Galaxy S
Hai Munnu,
When running multiple apps, the CPU processes more tasks and as a result, additional heat is given off. 

Reasons your phone warms up

• During the initial setup after purchase or when restoring data 
• Intensive Camera use
• Using apps that require more power or using apps for extended periods 
• While multitasking (or, when running many apps in the background) 
• Exposed to Extreme Heat
• Blocked Ventilation 
• Poor Signal Strength
• Charging the battery with a damaged USB cable 
• Device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.

 

Ways to Cool Your Phone and Keep It Efficient

• Keep the device updated with the latest software. 
• Remove the phone’s case
• Move it from direct sunlight
• Reduce the display brightness
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. 
• Close apps that increase battery consumption or that run in the background when not in use.
• Delete unnecessary files or unused apps. 

Once you’ve done this, try the following to avoid further overheats:

• Use Battery Saver mode.
• Clean up your phone to remove junk files.
• Reduce Wi-Fi, Bluetooth, and GPS use unless needed.

If you have doubt again, please visit nearby Samsung Service Center for a quick check.

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5 Comments
Solution
bb91_SA71
Active Level 10
Galaxy S
Hai Munnu,
When running multiple apps, the CPU processes more tasks and as a result, additional heat is given off. 

Reasons your phone warms up

• During the initial setup after purchase or when restoring data 
• Intensive Camera use
• Using apps that require more power or using apps for extended periods 
• While multitasking (or, when running many apps in the background) 
• Exposed to Extreme Heat
• Blocked Ventilation 
• Poor Signal Strength
• Charging the battery with a damaged USB cable 
• Device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead.

 

Ways to Cool Your Phone and Keep It Efficient

• Keep the device updated with the latest software. 
• Remove the phone’s case
• Move it from direct sunlight
• Reduce the display brightness
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. 
• Close apps that increase battery consumption or that run in the background when not in use.
• Delete unnecessary files or unused apps. 

Once you’ve done this, try the following to avoid further overheats:

• Use Battery Saver mode.
• Clean up your phone to remove junk files.
• Reduce Wi-Fi, Bluetooth, and GPS use unless needed.

If you have doubt again, please visit nearby Samsung Service Center for a quick check.
Samsung_specialist
Community Manager
Options
Galaxy S

Thanks for your help and support on this!

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munnu12
Active Level 1
Galaxy S
Thanks for great tips...
Yesterday i went to the samsung authorized serive centre in Fahaheel then they checked my phone and told there is no issue it seems...before i was an IOS user in that i **bleep** sure i am getting more battery backup
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bb91_SA71
Active Level 10
Galaxy S
Ok munnu.
Good luck 👍
Please click "accept solution" if my reply helps you
🙂
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi there, 

Sorry to hear! You can follow below advises to reduce battery consumption :

• Turn off Wi-Fi to save the battery when not in use.

• Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power.

• Use Device Care. The device Care feature provides an overview of the status of your device’s battery.

• Change Power saving mode. MID: Activate power saving mode to extend the battery’s usage time. MAX: In maximum power saving mode. The device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

• You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.

• App power management - Enable Adaptive Battery & Put unused apps to sleep.

• Also if you are in a weak network area try to move to an area with a good network signal to avoid battery consumption.

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