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Original topic:

Apps not updating/installing on Google play!

(Topic created on: 10-16-2024 10:08 PM)
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Kii1206
Beginner Level 2
Options
Galaxy S
About a month ago, my apps would download but would fail to install. I can install newly downloaded apps and I can update and install only some apps. The other apps that don't install after update can't even be reinstalled if they're deleted. Google support could not help me. I've followed multiple troubleshooting steps and have no solution. 

  • My software is up to date 
  • I force stopped google play store, google play services and download manager and deleted its data. Restarted my phone and tried to update. 
  • I uninstalled Google play Store updates and restored it to the factory version, restarted my phone and allowed it to update once open which also didn't work.
  • I checked my date and time which was correct 
  • I disabled google play store and enabled it 
  • I removed my Google account, cleared above apps data again, switched my phone off for 5mins, logged in with my google account and it allowed the stuck apps to update but the issue reappeared 2 minutes later and I'm back at square 1
  • I have plenty of storage 
  • I have a good network connection and tried on data and WiFi 
  • I tried putting play protect off 

Please can someone let me know if there's a solution to this. I saw 3 other posts like this from the past few years so it's an ongoing issue it seems and a random one. A factory reset is not an option for me. I'm using a S24 but it's been happening on multiple phones according to the videos and posts I've seen. 
2 Comments
Anonymous
Not applicable
Galaxy S
This app of Samsung is just providing a means of methods for fraudsters to infiltrate Samsung account users personal info, for example the fraudster can obtained Samsung account info such as email address info that linked to Samsung accounts by means ears dropping, fishing and then make use of apps like these in order for experts to give advice to infiltrate Samsung accounts in order to cause financial harm such auto hotspot through apps and services such as group sharing which provides auto hotspot feather for a family group. The Samsung User then looses data which is purchased with money with out knowing the fraudster infiltrated their account which intern allows them to gain access to info such as device serial numbers, browser history, keyboard sharing, notification, videos, photos and apps, ect. Password managers, devices setting management, permission controlers, ect. I humbly advice that Samsung as a company amend their policies, terms and conditions, open licensed that will compel all app developers to incorporate an identification system for example IME identifiers that is linked to an identification that used at the time of purchase from device seller such retailers in order to identify fraudster. Another example would be to incorporate a flag method of community members such as Samsung members who constantly asked questions to experts about account access methods about any account weather Samsung account, Google account, Gmail account ect. Because inmost cases these are identifiers of fraudsters who try to impersonate the account owner. They also gain access services as find my mobile, Samsung find and other tracking methods of the victim. Therefore it should compulsory for app developers to be compelled by device providers such as Samsung to create security methods to identify the fraudsters in order to give there customers of devices and account users access to justice.

Regards

Samsung Account user
And Victim.
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Kii1206
Beginner Level 2
Galaxy S
Good to know, my email is not visible and I just want to update my apps 🤣 so any help is appreciated for my above question
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