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10-31-2020 12:44 PM (Last edited 10-31-2020 12:58 PM ) in
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10-31-2020 06:45 PM (Last edited 10-31-2020 06:46 PM ) in
Galaxy Se.g. Abu Dhabi, Al Reem Island device connects to 5G network, but there is no internet, therefore have to manually switch to 4G network.
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10-31-2020 07:36 PM in
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11-01-2020 06:11 PM in
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11-02-2020 05:24 PM in
Galaxy SHello! Your request has been shared for the concerned team.
Meanwhile, you can switch off the 5G by going to the following menu:
Phone Settings -> Connections -> Mobile Networks -> Network Mode -> then select the "LTE/3G/2G (Auto)"