cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

5Ghz hotspot not working

(Topic created on: 12-13-2023 01:47 PM)
3419 Views
irf1
Active Level 4
Options
Galaxy S
S23, S22 Ultra 5 Ghz mobile hotspot not working, any solution ?.
13 Comments
Galaxy S
5 ghz is on wifi
MOQBALI
Expert Level 5
Galaxy S
With me working
MOQBALI
Expert Level 5
Galaxy S
To troubleshoot the 5 GHz mobile hotspot issue on your Galaxy S23 or S22 Ultra, try the following steps:

1. **Check Compatibility:** Ensure that the device you're trying to connect supports 5 GHz Wi-Fi.

2. **Toggle Hotspot Off and On:** Turn off the mobile hotspot, wait a few seconds, and then turn it back on.

3. **Restart Device:** Reboot your Galaxy S23 or S22 Ultra to refresh the system and connections.

4. **Update Software:** Make sure your device has the latest software updates installed.

5. **Reset Network Settings:** Go to Settings > General management > Reset > Reset network settings. Note that this will erase saved Wi-Fi passwords and Bluetooth connections.

6. **Change Hotspot Settings:** Navigate to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot > Configure hotspot. Try changing the frequency band or other settings.

7. **Factory Reset (if necessary):** As a last resort, consider a factory reset, but be aware that this will erase all data on your device. Backup your data before proceeding.

If the issue persists, it could be a hardware problem, and you may want to contact Samsung support or your mobile carrier for further assistance.
0 Likes
irf1
Active Level 4
Galaxy S
I tried all the steps mentioned above and nothing worked for me
0 Likes
irf1
Active Level 4
Galaxy S
I had the same problem with my previous phone note 20 ultra also
0 Likes
irf1
Active Level 4
Galaxy S
I cant change the band to 5Ghz, no option available1702467844540.jpg
0 Likes
Zammi
Active Level 9
Galaxy S
Maybe since you are on roaming
0 Likes
irf1
Active Level 4
Galaxy S
Not right , I tried it with local sim
0 Likes
irf1
Active Level 4
Galaxy S
In my S23 , only using local sim card, It also have the same issue
0 Likes