Original topic:

camera failed to click photos

(Topic created on: 03-16-2021 12:11 PM)
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amjadnaazuse
Beginner Level 2
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Galaxy Note
my Samsung note 10 plus camera failed to click photos
4 Comments
ghost777
Active Level 6
Galaxy Note
What happend exactly? Your camera can't click any photos?
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Galaxy Note
Hi, Long press the camera icon then go to storage > Clear Catch + Clear Data, but make sure that you photos in Camera folder in Gallery are backed up
Samsung_specialist
Community Manager
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Galaxy Note

Thanks Ambassador for the help on this!

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Samsung_specialist
Community Manager
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Galaxy Note

Kindly be informed that you may need to test the camera by following the below steps:
1- Open Samsung members application
2- Get help
3- Interactive checks
4- Camera

If the Samsung Members app is not installed on your phone, you can dial *#0*# and test Mega cam and Front cam

If the test result was good, you may need to follow the below steps:
Open the camera > Settings > Reset settings > Reset

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