Original topic:

Wifi disconnecting when downloading

(Topic created on: 08-31-2019 05:19 PM)
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worldofamal
Beginner Level 2
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Galaxy Note
Wifi keeps disconnecting and reconnecting when downloading or streaming via apps.Also happens when updating through playstore.
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4 Comments
alrayhi
Active Level 8
Galaxy Note
there is many ways to deal with it . first try to rest network .if not try to connect wifi again . if nots then u need format .after thats if not sovled yet then u need to fix the antenna or replace the device if its on warranty.
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Galaxy Note
Common issue even I have the same.

make sure your device is running latest update, check galaxy store and update all apps.

if still doesnt work wipe cache.
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clint1
Active Level 4
Galaxy Note
reset yr wifi network first..than try the attached setting ... allow background usage & not optimize battery usage for the app u have issues
the same was happening to me using netflix to download .
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Samsung_specialist
Community Manager
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Galaxy Note

Please check wifi router speed and status. Have it double check with service center

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