Thank you for reaching out to us. We understand you're looking for the Urdu language pack, and we apologize for any inconvenience caused.
At present, Urdu language support may not be available in all formats or for certain apps, as language options can depend on the region and specific software versions. However, we are always working to expand language support in future updates.
To check if the Urdu language pack is available for your device, please follow these steps:
Go to Settings > General Management > Language and Input.
Select Language > Add Language and check if Urdu is listed.
If available, you can select Urdu as your preferred language for the device.
If you're unable to find the Urdu language option, please make sure your device is updated to the latest software version by going to Settings > Software Update.
Thank you for your understanding, and we will continue to improve language support in future updates.
Thank you for your follow-up and for confirming the outcome.
We understand your concern regarding the unavailability of the Urdu language pack. Currently, the availability of certain language packs, including Urdu, depends on the device model, software version, and regional configuration. In some cases, specific languages may not be supported at system level or within certain Samsung apps for the Gulf region.
If Urdu does not appear in Settings > General Management > Language > Add Language, this confirms that it is not supported on the current software version for your device. Please ensure that your device is running the latest official software update, as language support is sometimes expanded through future updates.
Your feedback regarding the need for broader language support is valuable, and it will be shared with the relevant team for consideration in upcoming improvements.
