Original topic:

Screen Discoloration/horizontal line in screen

(Topic created on: 08-13-2020 05:02 PM)
602 Views
SebinKC98
Active Level 5
Options
Galaxy Note
Is there anyone facing display issues in their note 9. Its sort of a horizontal line in middle of the screen it seems to look like a burn in , and also has little discoloration effects like changing the screen into light green when adjusting brightness at a particular level like in below 30-40. I haven't even dropped my the device anytime. It all started after the update it seems. Cleared cache partition still no change. And there's no way for me to change the display. Its a pain, instead of changing the display its better to afford a new phone for the display price tag..
9 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

sethugan3
Active Level 1
Galaxy Note
hi there
I am facing the same discoloration issue is there a fix for this issue???
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vysakh89
Beginner Level 2
Galaxy Note
hey brother did you get any fix my screen is also having a problem
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SebinKC98
Active Level 5
Galaxy Note
No brother, I'm waiting for them to fix via upcoming software updates.
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rahulr020
Active Level 3
Galaxy Note

they will not give u the fixation for this am waiting from march to this month i recieved several updation and they didnt sort this..am fraustrating alot with samsung.

vysakh89
Beginner Level 2
Galaxy Note
what can we do
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vinosmart
Active Level 1
Galaxy Note
I am also facing the same issue...no proper answer from samsung...its irritating..i tried everything....atleast samsung should give a guarantee word for this display issue with software update
MandyKam
Beginner Level 2
Galaxy Note
Visited Samsung store and bluntly they are asking me to replace the screen without even checking my phone
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rahulr020
Active Level 3
Galaxy Note

Don't take again samsung mobile..Now they are washing their hands and telling its out out of warranty we should pay the display replacement charge around 200 Us Dollar .I contacted samsung customer care  and i submitted my phone into service center .They are telling i should pay the money for the display change..What a business trick.I am going to case a file in consumer court and i have all the documents from starting.me and anybody from my family will not buy a samsung  phone in my life time again.....Samsung electronics are not trust worthy.

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