Resolved! Solved

Original topic:

Note 10+ holding onto weak Wifi signals

(Topic created on: 05-10-2020 09:17 AM)
1324 Views
adamr
Beginner Level 2
Options
Galaxy Note
My Note 10+ will hold onto a weak wifi signal despite me being right next to a router with 100% wifi signal. Is there a setting where one can change this? The iPhone's ive had in the past never did this

1 Solution


Accepted Solutions
Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy Note

Hi, adamr please note that if the weak wi-fi signal is saved on the phone and not manually disconnected it will not disconnect, only if the wi-fi signal does not have coverage will then switch automatically to the Mobile data connection unless disconnected and connected to the strongest wi-fi signal.

View solution in context

0 Likes
3 Comments
Solution
Tsogo_sam05
Moderator
Moderator
Options
Galaxy Note

Hi, adamr please note that if the weak wi-fi signal is saved on the phone and not manually disconnected it will not disconnect, only if the wi-fi signal does not have coverage will then switch automatically to the Mobile data connection unless disconnected and connected to the strongest wi-fi signal.

0 Likes
a155
Beginner Level 2
Galaxy Note

tap here watch pics >>>>

unnamed.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

.

0 Likes
AndroidAuto
Active Level 6
Galaxy Note
hi, your signal issue is caused by the low radio frequency the device is able to pick. its not software related or hardware. you may at times realize that the position in which your router is set may bounce the signal away from the device. I would recommend repositioning your router to open space. the reason why this is not a device issue is that this will only occur at your office or house hut if you connect to a different network, you most probably don't experience the same issue. in a nut shell, just adjust your router position
0 Likes