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12-29-2021 07:01 PM in
Galaxy Note- Mark as New
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12-30-2021 09:05 AM in
Galaxy NoteHi, OldLady apologies for the inconvenience caused, kindly back up your data and reset your phone to factory.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup
4. Select Backup.
You can also backup and update using Samsung Smart switch. Herewith Smart switch link:
https://www.samsung.com/za/support/smart-switch/
Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.