Original topic:

Connectivity issues after recent update 1 may 2024

(Topic created on: 06-09-2024 06:43 PM)
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Krishnaptb
Active Level 3
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Galaxy Note
I am facing difficulties in having a stable network connection in my s22 ultra after the recent update of 01-May- 2024.


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MQ1HZ
Active Level 1
Galaxy Note
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Samsung_specialist
Community Manager
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Galaxy Note

Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Restart Your Device

2. Toggle Airplane Mode

3. Check for Network Settings Updates:
- Go to Settings > Connections > Mobile Networks.

4. Reinsert the SIM Card:
- Remove your SIM card, inspect it for any physical damage, and then reinsert it properly.

5. Reset Network Settings:
- This will remove saved Wi-Fi networks and Bluetooth connections.
- Go to Settings > General Management > Reset > Reset network settings. Confirm and reset.

6. Check with Your Carrier. There might be compatibility issues between your device and your carrier's network after the update. Contact your carrier to see if they have any updates or advice.

Network issues after a software update can be resolved through various troubleshooting steps such as resetting network settings, clearing cache, and potentially performing a factory reset.

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