Original topic:

Bug report

(Topic created on: 09-05-2021 06:55 PM)
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BILALSIAL57
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Galaxy Note
Hi there! I updated my galaxy note 10+ yesterday to security patch august 1st 2021. And it started sudden stop apps, i did cache clean but still some system apps keep stoping, like samsung positioning etc. What could he the possible solution for that...
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Tsogo_sam05
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Galaxy Note

Hi, BILALSIAL57 kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.

You can also backup and update using the Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

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