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Original topic:

UI 6.0 update ruined my bluetooth

(Topic created on: 01-05-2024 08:48 AM)
392 Views
ShantanuHastak
Beginner Level 2
Options
Galaxy M

Last night my phone M53 5G was updated to UI6.0 android 14. The bluetooth has started behaving strangely. 

I have a MI Revolve active smartwatch, which worked fine until the update with no issues whatever.

Post the update, My bluetooth fails to connect the watch inspire of being paired. I have done all the tricks like unpairing the old setup, uninstall interested the MI Fitness watch app, resetting the watch to factory setting. The watch pairs successfully at first instance, but if the bluetooth is turned off or device goes out of range, the phone the refuses to recognize the device. 

I have as well tried rebooting watch and phone both, but to no avail. 

 

Is anyone else facing the issue?

 

Samsung - Please look into this bug and don't ruin the experience by providing a solution to this issue

2 Comments
Zammi
Active Level 9
Galaxy M
Is the watch compatible with Android 14?
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Samsung_specialist
Community Manager
Options
Galaxy M

Turn off the phone.
Press and hold the volume up button and the power button until the Samsung logo appears.
Use the volume buttons to navigate to "Wipe cache partition" and press the power button to select it.
Reboot the phone and check Bluetooth.

Reset Network Settings:
Go to Settings > General Management > Reset > Reset Network Settings.
This will reset network-related settings, including Bluetooth. Afterward, re-establish the Bluetooth connection.

Otherwise, please visit the service center directly.

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