I bought the phone on the 28th of October, and a week after the purchase, I encountered a silly problem that made me hate this phone, and the problem is as follows: When I open any application and press the power button of the phone or phone, I turn off by sleeping after 40 seconds. In both cases, I face the problem, which is that The phone freezes after opening again, I find the phone is completely turned off, and in order for the phone to work, I need to press the power button again and open the phone again or press the button ||| At the bottom, the far left, I chose the application and then it works normally, knowing that I went to customer service and did not find any solution and they told me there you have to wait for an update from Samsung and it will solve this problem. Therefore, I ask you for a quick solution either by updating or switching the phone.
I went by phone to an authorized service center and the phone was examined, and we did not reach a solution and they did software for the phone, but to no avail, and the last thing they said is that you should wait for the phone update from Samsung. And to know this problem occurs with all applications and also the default phone applications
