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02-03-2022 04:31 AM in
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02-03-2022 04:47 AM in
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02-03-2022 03:30 PM in
Galaxy JGood day Members, Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue.
kindly check that you have the latest software version on your device.
1. From the home screen, swipe either up or down to access apps.
2. Tap Settings.
3. Tap Software update.
4. Tap Download updates manually.
*Please note that mobile data charges may apply.
* Make sure your device has enough space.
* Make sure the phone is connected to the internet and charged to at least 50% before installing a software update.
* Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
* If your phone doesn't have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.
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02-04-2022 08:03 AM in
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02-04-2022 08:01 AM in
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02-04-2022 08:48 AM in
Galaxy J